Water Fire Mold Storm
Property Damage Restoration in Philadelphia, PA
A1 Restoration of Philadelphia offers property restoration services for homes and businesses: water and flood cleanup, fire and smoke damage repair, mold remediation, and storm repairs.
Free inspectionAvailable 24/7(267) 219-9342We can be at your door within 40 minutes.
24/7, day or nightIICRC certifiedFree inspections and estimates
IICRC Certified Firm
“Chris and his team were total pros. We woke up to 6 inches of water in our basement and they had us totally pumped out within a few hours. Great experience in a tough situation.”“Chris and his team were total pros. We woke up to 6 inches of water in our basement and they had us totally pumped out within a few hours. Great experience in a tough situation.”
The A1 Standard
Why Property Owners Choose A1 Restoration in Philadelphia
Nobody plans on needing a restoration company, and choosing one shouldn't be a gamble. Here's what every Philadelphia customer gets, on every job.
Free inspection
We come out, check the damage, and explain what we found. You get a clear price before any work starts.
$0 upfront
You pay nothing to get us started. Damage spreads fast, so our first job is stopping it, not collecting a deposit.
Insurance
Leave the adjuster to us. We send the photos, moisture readings, and estimate, answer their questions, and keep things moving while you focus on your family. Coverage depends on your policy.
IICRC certified
IICRC is the restoration industry's certification body. It sets the standards for how water damage gets dried and mold gets removed. We're an IICRC Certified Firm, and we work to those standards.
We start. We finish.
The crew that dries it out is the crew that rebuilds it. One company and one phone number, start to finish.
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Property Restoration Services in Philadelphia
Water, fire, mold, and storm damage, for homes and businesses. Our Philadelphia team handles the cleanup and the rebuild.
Not sure what kind of damage you have? Call (267) 219-9342 and describe it.
Water damage
Water damage is common in Philadelphia because heavy rain overloads old sewers and floods basements, and deep freezes split pipes in rowhouses. Basement water can ruin drywall, boilers, and stored belongings. We remove the wet mess, dry the subfloor, and fix what it damaged.
Water damage restoration
Fire and smoke
Space heaters, cooking, and old wiring cause fires in Philadelphia's rowhouses in Fishtown, Germantown, and Roxborough, and the smoke travels through shared walls. We wash off the soot from every surface, deodorize the rooms, and rebuild what burned.
Fire damage restoration
Mold
Mold is common in Philadelphia because water in the basement or a leaking pipe keeps walls and framing wet in older rowhouses. A damp, musty basement smell usually gives it away. We find the source, clean the mold out, and dry the structure.
Mold remediation
Storm damage
Storm damage is common in Philadelphia because nor'easters, heavy summer thunderstorms, and tropical storm remnants hit the region. Wind lifts shingles and the rain gets in. We stop the water coming in, dry the saturated areas, and repair what the storm tore up.
Storm damage repair
Commercial
Philadelphia's restaurants, offices, and apartment buildings in Rittenhouse Square and Northern Liberties run on shared walls and plumbing, so a leak from one unit can reach another. Cleanup and rebuilding all come from one crew.
Commercial restoration
Reconstruction
The drywall, flooring, and trim we pull is put back when the structure is dry. The crew that dried it finishes the job and matches the paint. You do not hand the job to someone new halfway through.
Ask about a rebuild
What Our Customers Say
Real reviews from real Philadelphia jobs
- Bruce Crabb Philadelphia, PA ★★★★★
“I had some plumbing freeze in the basement, putting roughly 1' of water in the basement. Lamont showed up and took over the situation. He very quickly got everything under control and dry, communicating with me every step throughout the process!! ”
Google review - Riley Spitznas Philadelphia, PA ★★★★★
“Dealt with Chris on a minor flood damage I had. Couldn’t be happier with how straightforward, and helpful he was. My situation was tricky, and he was able to advise me in a stressful and confusing time - without putting his interest into the mix. 10/10 recommend”
Google review - Robert Borowski Philadelphia, PA ★★★★★
“A1 team did a great job taking care of my issue in the basement. They sent a team if 3 covering the floors along a path from the exterior to the basement. They were able to finish the job in one day. Thank you again! ”
Google review
Our 3-Step Damage Restoration Process
Every job follows our three-step damage restoration process.
Stop it
When we arrive, we walk through the damage with you and explain what we find. Then we stop it from spreading and take photos for your insurance.
Dry it
We dry out the walls, floors, and air, and take moisture readings to make sure it worked. Then we clean and sanitize the area.
Rebuild it
We repair or replace what had to come out, like drywall, flooring, and cabinets. You won't need to hire a second contractor.
While you wait
- Stay safe. Keep out of standing water near outlets and out of smoky rooms.
- Take photos of the damage before anything is moved or thrown out.
- Move valuables, papers, and medicine to a dry room.
Dealing with damage?
Leave your name, number, and ZIP code, and our Philadelphia team will call you back.
Need help now? Call (267) 219-9342
Working With Your Insurance in Philadelphia
We work with all major insurance carriers and bill your insurance company directly.
- 1
We document the damage
Photos and moisture readings on the first visit, before anything gets moved.
- 2
We send it to your adjuster
Your adjuster gets our estimate, with the photos and readings to back it up.
- 3
We bill your insurance
We handle the back and forth with your adjuster and bill your insurance company directly.
Questions about your claim? Call (267) 219-9342
What homeowners policies usually cover
- Usually coveredSudden damage, like a burst pipe or a kitchen fire
- Usually needs an add-onSewer and drain backups
- Needs flood insuranceFloodwater from outside, like an overflowing river or a flooded street
- Usually not coveredSlow leaks and wear and tear
Coverage depends on your policy.
Damage We See Most in Philadelphia
Basement water, cold snaps, and older rowhouses shape the damage we see across the Philadelphia area.
Water
5 feet
from the foundation, the EPA's general guide for draining rain water
Wet basements
The EPA's general rule is to drain rain water about 5 feet from the foundation. In Manayunk, Mount Airy, and Chestnut Hill, water that sits against a basement wall has nowhere to go but in. Tell us what you found when you call, and we will plan the visit around it.
Source: EPA Mold Course, Chapter 9 (archived)Water
55°F
lowest thermostat setting IBHS suggests in extreme cold, even in an empty house
Cold snaps
In exceptionally cold weather, IBHS says to keep the thermostat at 55 degrees or higher, even if the house is empty. A vacant rowhouse or rental in Northern Liberties, South Philly, or Germantown can freeze with nobody there to notice. Phone us if anything seems wrong, even if you are not sure it is serious.
Source: Kentucky Farm Bureau, citing IBHSFire
Older rowhouses
Many Philadelphia rowhouses in Society Hill, Fishtown, and Roxborough are old, with plaster walls and old drain lines. Repairs have to blend with the existing house. We replace what we remove and finish the rooms to look as they did before.
Water · Mold
AC drain lines
A clogged AC drain line can soak a wall or ceiling, and the damp feeds mold. It can sit unseen in a home in Virginia-Highland or Inman Park until a stain shows up.
Mold
30-50%
ideal indoor humidity, per the EPA
Indoor humidity
The EPA suggests keeping indoor humidity below 60 percent, ideally between 30 and 50 percent. That goes for every home from Old Fourth Ward to East Atlanta and Kirkwood.
Source: UGA ExtensionWater · Mold
24-48 hrs
to dry clean-water damage, per the EPA
Drying window
The EPA's guideline is to dry clean-water damage within 24 to 48 hours, before mold growth starts. Call us at the first stain or musty smell, because mold is easier to remove before it spreads.
Source: EPA, Mold Remediation guide, Table 1
Areas We Serve Around Philadelphia
Our Philadelphia team serves the city and the suburbs around it.
Up to 45 miles around Philadelphia
Not sure if you're in range? Call (267) 219-9342 and ask.
Including
- Philadelphia, PA
- Phoenixville, PA
- Philadelphia Metropolitan Area
Philadelphia Property Damage Restoration FAQs
Still have a question? Call (267) 219-9342
Do you work directly with insurance carriers in Philadelphia?
Yes. We work with all major carriers. Your insurance adjuster gets our moisture readings, photos, and estimate. Coverage depends on your policy.
How insurance claims work with usDo you handle commercial properties as well as homes in Philadelphia?
Yes. We handle offices, shops, restaurants, and apartment complexes after a leak, fire, mold, or storm. We explain what we found to the tenant or manager first. The same crew handles the dry-out and the rebuild.
How fast can you get to my property in Philadelphia?
We can be at your door within 40 minutes. Phone (267) 219-9342 and describe the damage.
Do you handle sewer backups and basement floods in Philadelphia?
Yes. Sewage in a basement is a health hazard, so we extract it, sanitize the space, and dry everything it touched. Do not step into it until it has been cleaned up.
What should I do if a pipe freezes in my Philadelphia rowhouse?
Usually the smart first move is to shut the water off to that area, as long as it is safe. And call us next, photograph the damage, and let our crew do the drying and the repairs.
Can you repair plaster walls in older Philadelphia homes?
Yes. Many older rowhouses have plaster and old woodwork, and we match it when we rebuild. Call and describe what you have.
Need Emergency Mold, Fire, or Water Damage Restoration?
Call our Philadelphia team. We can be at your door within 40 minutes.
Prefer a callback? Leave your number